Frequently Asked Questions at Turbo Casino

Up to now, players that joined Turbo Casino, had various questions along their Turbo journey. We have collected all of the important FAQ's together with our answers for you so that you have access to all the information you seek. Should you still have any questions, feel free to contact our customer support via email, live chat or telephone.



  • Am I allowed to play at Turbo Casino?

  • What kind of games can I play at Turbo Casino?

  • How do I know the games are fair?

  • Can I play for fun?

  • Is it legal to play at Turbo Casino?


  • What are the opening times of the Turbo Live Casino?

  • Can I play with fun credits?

  • How do Live Casino games work?

  • What is the bet limit range on your tables?

Registration FAQ

  • Is it easy to register an account?

  • Can I have more than one account?

  • Having trouble opening an account?

Bonus FAQ

  • What is the welcome bonus?

  • What do I need to do to receive bonuses?

  • Can I choose not to receive any bonuses?

Technical FAQ

  • What are the PC, mobile, or tablet requirements for playing?

  • Are cookies used on this site?

  • Why isn't the game loading?

  • I was playing a game but now it is locked/frozen. What happens to my bets?

Service FAQ

  • When is customer support available?

  • What languages are available at customer support?

Payments FAQ

  • Which deposit option can I use to make a deposit?

  • How much do I need to deposit, to start playing?

  • How do I make a deposit?

  • Do I need to send documents to prove my identity?

  • What are Turbo Casino’s bank transfer details in order to make a bank deposit?

Withdrawals FAQ

  • How long does a withdrawal take?

  • Do you charge money for withdrawals?

  • Do I need to provide documents for a withdrawal?

Account Query

  • How do I login if I forgot my password or account email?

  • How can I see all my transactions?

  • Is it safe and secure to send you my personal documents?

  • How can I take a break from gaming?

Security Query FAQ

  • Are my account details secure?

  • What security does Turbo Casino offer?